- HOW CAN I MAKE A PURCHASE FROM PFAU?
Ordering process at PFAU is fast and effortless. Browse through the website, pick what you like, add to cart and enter your relevant information at the checkout.
- ARE THE COLORS ACCURATE OR NOT?
Our team has made its best effort to display the accurate colors. However, the colors may differ on various displays and screens.
- HOW DO I CONTACT YOUR CUSTOMER SERVICE TEAM?
You can contact customer care on website or via email, via Whatsapp or call at 004917621525810. Our team will get back to you as soon as possible.
- WHERE IS THE PHYSICAL OUTLET OF PFAU?
Currently, PFAU is only an online store.
- HOW SHOULD I CHOOSE MY SIZE?
There is a size chart available at every product page on the website along with an instruction to measure your foot. In case of further assistance, contact on 004917621525810
- DO PFAU SHOES FIT WIDE, NARROW OR PROBLEMATIC FEET THE SAME?
No, size in any shoe style would vary according to the foot length and width therefore we always recommend to measure your foot size before ordering from us. In case of further assistance, contact on 004917621525810
- DO ALL STYLES FIT THE SAME?
We recommend going for a size up when buying. The fit may vary a little depending on the shoes style you order. However, if the shoes feels a bit snug, give it some time to take the shape of your foot.
- WHICH COUNTRIES DOES PFAU SHIP TO?
PFAU ships to all central European countries. And also in Canada, United states, Australia
- WHAT ARE THE SHIPPING CHARGES?
We offer free shipping in Germany. For international orders, shipping charges depend on your geographical location and order weight.
- HOW DO I CARE FOR MY SHOES?
Wipe your shoes gently with the dry cloth to remove dried-on dirt and dust. Be careful with the embellishments; they might wear off if you are too hard on your shoes.
- ANY TIPS TO KEEP IN MIND?
Most of shoes have a leather base, so it is best to avoid water. Keep the shoes away from moist air, in the PFAU boxes to preserve them for longer.
Share and get 15% off!
Simply share this product on one of the following social networks and you will unlock 15% off!